Frequently Asked Questions

Find answers to common questions about using Cleaners Near You. If you need further assistance, feel free to contact our support team.

For Customers

How does Cleaners Near You work?

Cleaners Near You connects customers with professional cleaners in their city. Simply choose your location, browse available cleaning services, and book a cleaner that suits your needs.

What cleaning services are available?

We offer a range of services including home cleaning, deep cleaning, end-of-tenancy cleaning, office and commercial cleaning, and carpet & upholstery cleaning.

Are the cleaners verified?

Yes. All cleaners on our platform go through a verification process. We aim to ensure that customers are connected with reliable and experienced cleaning professionals.

Can I book a one-time or recurring cleaning?

Yes. You can book both one-time cleanings and recurring services depending on your needs and the cleaner’s availability.

How do I pay for cleaning services?

Payment methods and pricing may vary depending on the cleaner and location. Full details are provided before you confirm a booking.

What if I need to cancel or reschedule?

You can cancel or reschedule a booking by contacting the cleaner directly or through our support team, subject to the cleaner’s cancellation policy.

For Cleaners

How do I become a cleaner on Cleaners Near You?

To join our platform, visit the Become a Cleaner page and complete the registration form. Once approved, you can start receiving cleaning requests in your area.

Is there a fee to join?

Registration is free. Any service fees or commissions, if applicable, will be clearly explained during the sign-up process.

Which cities can I work in?

You can offer your services in cities where Cleaners Near You operates. New cities are added regularly as the platform grows.

How do I get paid?

Payment arrangements depend on your agreement and local regulations. Details will be provided once you are approved as a cleaner.

Can I choose my own working hours?

Yes. Cleaners have full flexibility to set their availability and accept jobs that fit their schedule.

General Questions

Which countries does Cleaners Near You operate in?

We currently operate in multiple countries including the United Kingdom, United States, Canada, Australia, UAE, Norway, and Iceland. More locations are being added.

How can I contact support?

If you need help, please visit our Contact page and submit the form. Our support team will get back to you as soon as possible.